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Effective Date: 26 June 2026
Akhil Bhartiya Terapanth Mahila Mandal, referred to in this Privacy Policy as “ABTMM”, “we”, “us” or “our”, respects the privacy of its members, volunteers, branch representatives and other users.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you use:
These services are collectively referred to as the “Platform”.
By registering for or using the Platform, you acknowledge that your information will be handled in accordance with this Privacy Policy.
The information collected depends on whether you register as a volunteer, member, branch representative or other authorised user.
We may collect:
We may collect:
The Platform may allow users to make course related payments.
Payments are processed through an independent third-party payment service provider.
ABTMM does not directly receive or store sensitive payment authentication information such as:
ABTMM may receive and store limited transaction information, including:
The payment service provider processes payment information in accordance with its own privacy policy and terms.
When you use the Platform, we may automatically collect limited technical information such as:
This information is used for security, troubleshooting, service improvement and prevention of unauthorised access.
When you contact ABTMM, we may collect:
The ABTMM Volunteer App and Branch Member App do not request access to your device’s:
The Apps do not record photographs, video or audio through your device.
Where the Platform allows a member to upload a profile photograph or document, the user may voluntarily select an existing file or image through the device’s file or photo-selection facility.
ABTMM does not activate your camera or microphone in the background.
We may process personal information for the following purposes:
We will not use your information for a purpose that is unrelated to the purpose for which it was collected without providing appropriate notice or obtaining consent where required.
Where processing is based on consent, we will seek consent through a clear affirmative action, such as:
You may withdraw consent by contacting ABTMM or through an available account setting.
Withdrawal of consent will not affect processing that occurred before the withdrawal. Certain Platform features may no longer be available where the relevant information is necessary to provide those features.
ABTMM may also process information where it is necessary:
We may share personal information only where reasonably necessary with:
Information may be made available to authorised ABTMM office-bearers, administrators, branch representatives or volunteers based on their assigned role and branch.
Such users are permitted to access information only for authorised ABTMM activities.
We may engage service providers for:
Service providers are permitted to process information only for the services they provide to ABTMM and are expected to maintain appropriate confidentiality and security safeguards.
Information necessary to initiate and confirm a payment may be shared with the selected payment service provider, bank, UPI system or payment network.
Payment service providers operate under their own legal terms and privacy practices.
We may disclose information where reasonably necessary:
ABTMM does not sell or rent personal information to advertisers or data brokers.
The Branch Member App may allow authorised users to access information relating to members, volunteers, activities or events within their assigned branch or organisational responsibility.
Branch users must:
ABTMM may maintain access logs to record who viewed, added, changed or exported information.
We retain personal information only for as long as reasonably required for:
When information is no longer required, we may delete it, anonymise it or securely archive it, subject to applicable legal and organisational record-retention requirements.
Payment and accounting records may be retained for a longer period where required under tax, accounting or other applicable laws.
ABTMM uses reasonable administrative, organisational and technical safeguards to protect personal information, which may include:
No digital platform can guarantee absolute security. Users must keep their login credentials confidential and notify ABTMM immediately if they suspect unauthorised access.
Subject to applicable law, you may request:
Requests may be subject to identity verification.
ABTMM may retain certain information where retention is required by law, necessary for financial records, required for fraud prevention or necessary for an ongoing legal claim.
Users may request deletion or deactivation of their account by:
Deleting an account may result in loss of access to membership, volunteering, branch-management or other Platform functions.
Information required for legal, accounting, payment reconciliation, fraud prevention or dispute-resolution purposes may be retained for the applicable period.
ABTMM may send operational communications relating to:
Optional promotional or awareness communications may be discontinued using an unsubscribe option or by contacting ABTMM.
Essential service and security communications may continue while an account remains active.
The Volunteer App and Branch Member App are primarily intended for users who are at least 18 years old.
Where ABTMM permits participation by a person under 18, the account and processing of personal information must be supported by verifiable consent of the parent or lawful guardian, where required.
A minor must not independently register as a branch administrator, office-bearer or authorised data-access user.
The Platform may contain links to third-party websites, payment providers, documents or services.
ABTMM is not responsible for the privacy practices, security or content of independently operated third-party services. Users should review the applicable third-party privacy policy before providing information.
ABTMM may update this Privacy Policy to reflect:
Material changes may be communicated through the Platform, email, notification or website.
Continued use of the Platform after an updated policy becomes effective will be subject to the updated Privacy Policy.
For privacy requests, account deletion requests, complaints or questions, contact:
Akhil Bhartiya Terapanth Mahila Mandal
Privacy/Grievance Contact:ABTMM Head office
Email: contact@abtmm.org
Address: G-67 Second floor, Kirti Nagar, Delhi - 110015
Users should include their registered mobile number or email address and a brief description of the request. ABTMM may request reasonable information to verify the identity of the requester.